Apple to review Hong Kong iPhone orders amid HK$14.7m of unauthorised transactions - South China Morning Post
Leopold ChenPublished: 11:56am, 14 Sep 2026Updated: 3:24pm, 14 Sep 2026Apple is reviewing all current orders for suspicious transactions after more than 700 unauthorised credit card charges were reported in Hong Kong involving its latest iPhone models.
“All current orders are being reviewed before they are processed, and we are working to quickly identify and cancel any fraudulent transactions that may have been placed,” an Apple spokesman said on Monday.
Over the weekend, many Hong Kong social media users reported unauthorised credit card transactions involving orders for Apple’s newly released iPhone 18 Pro series, which went on pre-order on Saturday. The cards had been issued by different banks.
Police said they had received more than 700 reports involving HK$14.7 million (US$1.87 million) in unauthorised transactions.
Speaking on a radio programme on Monday, Election Committee sector legislator Johnny Ng Kit-chong said Apple should ultimately be held responsible, while estimating that the actual losses would not be significant.
He described the incident as “rare”, given the large number of victims and the involvement of a platform operated by a major company such as Apple.
Ng said he suspected that hackers might have stolen and stored the credit card details over time while waiting for an opportunity to use them.


