Kerala man sues IRCTC over Rs 1 short refund, wins Rs 3,100 compensation
Direct Source Verification:
This story is aggregated from The Times of India (timesofindia.indiatimes.com). Full reporting rights and copyright belong to the primary publisher.
After canceling an AC train ticket, a Kerala resident pursued legal recourse against IRCTC due to a one-rupee refund discrepancy. This issue highlighted the complexities surrounding refund amounts, leading the local consumer commission to find IRCTC liable for service deficiency ...
After canceling an AC train ticket, a Kerala resident pursued legal recourse against IRCTC due to a one-rupee refund discrepancy. This issue highlighted the complexities surrounding refund amounts, leading the local consumer commission to find IRCTC liable for service deficiency and to demand compensation. With new cancellation policies being implemented by Indian Railways, travelers will face a new set of guidelines for managing ticket cancellations and refunds.
Original Source
https://timesofindia.indiatimes.com/life-style/travel/destinations/a-kerala-passenger-received-1-less-on-his-cancelled-train-ticket-and-sued-irctc-two-years-later-the-consumer-court-ordered-the-railway-corporation-to-pay-3100-in-compensation-/articleshow/135329739.cms
