More than 3.6 million ladders recalled. See the affected products - USA Today

Little Giant is recalling more than 3.6 million rapid lock ladders after receiving reports of head injuries like traumatic brain injury, skull fractures, concussions and vision lost because the ladder unexpectedly retracted.

Select Little Giant rapid lock ladders may suddenly retract if the locks are not fully engaged, posing a fall hazard to consumers, according to a U.S. Consumer Product Safety Commission (CPSC) recall report.

As of Nov. 5, Little Giant had received 25 reports of the ladders retracting, including 19 injuries. Three of the injuries included head injuries like traumatic brain injury, skull fracture, concussion, vision and hearing loss and cognitive impairment, according to the recall report. Sixteen of the other injuries included joint or bone fractures, lacerations and bruising. Little Giant had also received 39 reports of the ladder's rapid lock not working.

"We recently identified a very small number of instances out of the more than 3.6 million rapid lock ladders sold since 2015 in which the locks had not been properly engaged before use," Little Giant told USA TODAY on Nov. 5. "Out of an abundance of caution, we initiated a voluntary recall of the affected ladders in coordination with the CPSC."

Here's what to know about Little Giant's recalled ladders.

The recalled Little Giant Ladders come with rapid locks, designed to insert into ladder rungs for the purpose of adjusting the ladder's height. The rapid locks are black or orange, located on each ladder leg. "Little Giant" and the model name is printed on the side of the ladder.

Only ladders without an orange rectangular "QC" sticker on the rail above one of the rapid locks are included in this recall, according to the report.

The ladders were sold between December 2015 and October 2026 for $100 to $1,000, according to the recall report.

Stop using the ladder and contact Little Giant for a repair kit containing warning labels and instructions. Little Giant can be contacted by phone at 866-201-9069 between 6 a.m. and 3 p.m. MT Monday through Friday or on the Little Giant website at rapidlockcustomereducation.expertinquiry.com.

Consumers who follow the provided instructions and have a rapid lock that functions improperly should contact Little Giant for evaluation. If the lock still doesn't work after evaluation, the company will offer a replacement ladder or refund ranging from a depreciated value determined by date of purchase up to the full purchase price for ladders purchased within the past year, according to the recall report.

This story has been updated to add new information.

Greta Cross is a national trending reporter at USA TODAY. Story idea? Email her at gcross@usatoday.com.